Privacy Policy
How we collect, use, store and protect your personal information.
1. Information we collect
When you contact us on WhatsApp, by phone or by email we may collect your name, telephone number, optional email address, district or location, enquiry type and message. We ask you not to send identification documents or detailed financial records through the public form.
2. How we use it
- To respond to your enquiry.
- To explain our proposed services and eligibility requirements.
- To handle complaints and feedback.
3. Confidentiality
Client information is handled professionally and confidentially. It is never disclosed improperly, including during repayment follow-up.
4. Storage and security
We use HTTPS, restrict staff access to enquiry data and keep records only as long as needed for the purpose collected or as required by law.
5. Sharing
We do not sell personal information. We share it only where required by law or with your informed consent.
6. Your rights
You may ask to see, correct or delete personal information we hold about you, subject to legal requirements. Contact info@nowerafinance.com.
7. Contact
NOWERA FINANCIAL SERVICES LIMITED, Kyengera, Wakiso District, Uganda • +256 706 443157.